BullnB ("we", "us", "our") provides short-term let management services for landlords in London and beyond. We are the data controller for the personal information described in this policy. You can contact us at info@bullnb.com.
When you get in touch with us, for example through our enquiry form, we may collect:
We do not knowingly collect any special category data (such as health information) through our website, and we ask that you don't include this in any message to us.
We use the information you provide solely to respond to and manage your specific enquiry, including assessing your property's income potential and contacting you about it by phone, email, or WhatsApp. We do not use your information for any other purpose, and we do not share it with anyone else, other than the limited service providers described below who help us operate our enquiry form.
We process your information on the basis of your consent, given when you submit our enquiry form, and our legitimate interest in responding to enquiries and operating our business.
Our website's enquiry form is processed using Formspree, a third-party form service that securely delivers your submission to us by email. Formspree acts as a data processor on our behalf. You can read their privacy policy at formspree.io.
Our website also loads fonts from Google Fonts, which may involve your device's IP address being shared with Google as part of loading those fonts. We do not otherwise use tracking cookies or analytics on this site.
We do not otherwise share your personal information with third parties, except where required by law.
We keep enquiry information for as long as reasonably necessary to respond to you and, if you become a client, for the duration of our working relationship and a reasonable period afterwards for record-keeping purposes. If your enquiry doesn't proceed, we will delete your information within 12 months unless you ask us to keep it for future contact.
Under UK data protection law, you have the right to:
To exercise any of these rights, contact us at info@bullnb.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we haven't handled your information properly.
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this policy or how we handle your data, please contact us at info@bullnb.com.